Senville at 475 West Manville Street, Compton, California.

SENVILLE HEAT PUMP?AIR CONDITIONER 24000 BTU

7 Month old unit showed E1 message....Company sent out new parts from distribution Company in Quebec,Wrong parts! (I paid the shipping fees!) Waited for another part, it didn't fix the machine. After our service guy came out the second time to put the part on (AT OUR EXPENSE) he found a BURNT Black transistor (and I mean Burnt as in melted black plastic....Company agreed to replace the outside unit......well its a month and 3 days since this ordeal began and now they just avoid my phone calls and emails, Yesterday I blocked my name and number when I called and they told me a unit would be sent out this morning....tonight I called their trucking Company....NO Unit on the way for this address!! Better Business Bureau is now dealing with it....Take your money elsewhere people>>>Customer Service DOES NOT EXIST here!